Getting Started

To start using Xynaps, you need to have an account. If your company is already connected to the platform, you can ask your company’s administrator to make an account for you or send you an invitation to create an account. Go to and click “Client Area” or click here.



If you have a Microsoft Office 265, Azure Active Directory or C-Point (APCS) account, you can sign in directly.

Otherwise you will have to create a Xynaps account by registering via the following link. Or by clicking the register link in the sign in page.


Once you are on the register page, you need to provide the following information:

Personal information

  • A username. The system will check in the background if your username is available. If your username is already taken, you wil be notified
  • Your first name
  • Your last name
  • A valid e-mail address
  • Your telephone number
  • A password. Your password needs to be at least 8 charachters long and has to contain at least one digit and one special character like @,$,+,-, …

Company info

Make sure you complete the “Company Details” tab.


It is enough to fill in the “Company Registration Number” (VAT-Number). The form will then complete itself. Please check whether the company details are correct.


Click “I’m not a robot” and continue

If the company already exists within the Xynaps platform, the company admin will receive an e-mail for your approval.

Otherwise if the company is new, wait for the approval of the Xynaps support team.